Garage Door Repair, Openers & New Garage Doors Reviews in Newton | Norwood Area, MA (Page 9)

Gary was on-time, explained the job clearly, offered us choices of products, completed the repair properly and cleaned everything up when done. Well done!

- J Gardner

Last Saturday Duane McCabe from Precision came over to replace the snapped torsion spring on our garage door. He arrived within a couple hours of our call. I was impressed with his professionalism. He assessed the damage and suggested our options in a clear manner, answered all my questions, and then did the work quickly and efficiently. We got new springs and new rollers, all better than the originals. He also taught me a few things about garage door systems I never knew before and showed me what to do for ongoing maintenance. Our garage door opens more smoothly and more quietly than it ever did - even when it was new. The entire process took about an hour. Duane and Precision exceeded our expectations in every way. I will be recommending them to anyone who ever asks me about garage door repairs. Thanks!

- Jeff Miner

Excellent in every way!!!

- Will S

I called because of your AAA offer. I was pleased with the service that Gary performed and with his explanation as to what was wrong with my garage doors and his proposal for their replacement.

- John Barry

No Customer comment

- M Probline

Matt, the installer was a true professional dedicated to his craft. His demeanor was pleasant, courteous. He took the time to explain the workings of garage doors, the remotes and the scope of the warranty. Our initial contact with Michael was equally outstanding allowing us to make the decision to replace our doors.

- Bill Boni

gary did an amazing job! he is a great tech. thanks

- Clayton Jones

Loved the quick appointment availability, on-time, very friendly, and reasonably priced service. I won't hesitate to call Precision for my future garage door needs. Duane was great.

- Cindy Arens

I tried Precision after I got a deal on new rollers and maintenance through AAA, and read good reviews about them.It turned out there were several things needed including newer safety features. The doors had not been serviced in years so we had to spend some money but the service man, Mike, was great. He was thorough, honest, and seemed like a really nice guy. He came back quickly when we had another issue and fixed it. He put in new springs, rollers, safety mechanisms and a new opener. It is working great now. Thanks.

- Laura Smith

Good service, clear information, careful planning, and efficient, knowledgeable workers.

- Edward Sacco

Duane McCabe,provided the estimate for the job to be done. He was prompt(actually early) to the appointment he was knowledgeable and answered all question his recommendations made sense. I asked him if he would be the installer of the equipment. He replied in the negative to wit I told him I was disappointed because in a short hour I trusted him. The above may sound a little maudlin, but I purchase costly items based on knowledge of product and trust in the individual/company. let's hope that the crew that installs everything lives up to my expectations.

- Jack Alpert

Mr. Alpert, All of our employees are as knowledgeable as Duane. In fact, my installers each have a minimum of 10 years experience and most have actually owned their own garage door companies in the past. I guarantee that the job will be done professionally and done right.

The tech checked out the doors, recommended a few improvements, but didn't try to sell anything, which was great. He replaced the metal rollers with nylon ones, and installed safety cables. Was in an out in what felt like an hour. Super job!

- Dan Raiche

The technician came on the earlier time of appointment and fixed the problem quickly. It was a realignment of sensor eyes so garage door closed. Tom also added another bolt to ceiling fixture since he saw it was loose. This is at least the third time I have used Precision Doors and would recommend them.

- Jo Kail

I have been using Precision to service my garage doors since 2006. I found the service technician friendly and knowledgable. I called this time because a cable broke. I was hoping to just replace the cable. Gary reviewed our system and pointed out what needed to be replaced. I had him replace the springs, cables and rollers on both doors. This was more service than I had planned on, I believe that it will avoid further problems and service calls.

- Jeff Brown

The technician was polite and courteous. He explained the problem clearly and implemented the repair. He took the time to answer my questions. The service was excellent.

- Paul Madden

I wanted to tell you that I had a great experience with your company. Everything went as perfectly as I hoped. You arrived within 3 hours of my call, you rescued my car, you fixed my spring and provided me with excellent service. Thank you very much.

- Evan T

Precision was great - smooth from estimating to install. Would definitely use them again.

- Craig Belanger

Duane was incredible! He was really friendly and polite and very helpful dealing with my mother and me. I knew my husband would have questions, and Duane gave me his direct number so that my husband could call him. Outstanding service!

- Sandra Batra

Researched online (yelp, angieslist, etc.) for someone to replace our old garage door opener with a new one that we bought ourselves from Costco. Called several places. Precision's estimate was competitive with the other bids. They were able to send someone on the same day -- which took me by surprise. I was thinking that it wouldn't be able to send someone for several days. Duane, the technician, arrived on time. He answered all my questions, and even shared some suggestions on how to keep the garage door (and opener) in good condition. He was very thorough in his work and didn't leave a mess. After he installed everything, he tested the opener and made sure everything was working. I'm a stickler for details, and Duane did a great job. Duane was courteous and very professional. Excellent experience with Precision. I would definitely recommend them.

- Al

Excellent in every way!

- Tabitha L

Ian was very courteous and professional. He explained what was wrong with my door and gave me several options on what to do. I decided to completely overhaul my door. I am very glad to have done that as it works better than when I bought it 7 years ago!

- George L

I ordered my door and it was installed in less than 5 days. That's great! Thanks, it looks wonderful.

- Rick D

I can't say enough about how well Daune represents your company. He is a very professional and courteous young man. My door is fixed and I had a good experience with your company. Thank you.

- Paul K

Thank you

- James B

Duane was extremely careful in explaining why the door wasn't working and what was needed to fix it.

- Wayne K

Called at 7:30 am, technician showed up by 9:00 am and my door was fixed by 10:00 am. That's what I call service! Gary was very knowledgible and provided several options to choose from. I feel the warranty is worth the money. Will recommend to anyone looking for a garage door company.

- Dana F

I called to buy a new opener. The technician arrived and explained that the springs were not strong enough to hold up the door. At first I didn't believe him, but he brought me out the the garage and showed me. He replaced the springs and pulleys and then replaced the gears in the opener. It did cost more than I had hoped, but everything works fine. I would reccommend you to my friends.

- Gene F

Scott arrived early and had the door working in no time. Thanks!

- Bernard E

I rate this company an A++. They delivered exactly waht they promised. The price was pretty good give the warranty. I'd use you again.

- Glenn P

Explained our needs and options. Refined and pleasant person. Not too much pressure on us, as some sales or workman do. Did not make us feel uncomfortable as we watched him do his job.

- Ashley B.