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Paul Osborne
Average: 4.88 stars
Paul Osborne's Bio:
Paul has over 20 years experience in the garage door industry. He lives in the greater Boston Metro area and enjoys fishing on his boat, and watching the Bruins and Patriots. He loves bringing his German Shepherd, Rainer with him on his calls so get your milk bones ready!
Maynard, MA
Hudson, MA
Team member Paul O. was prompt and professional! I knew springs were needed and he advised cables and roller replacement to correct other problems. Appreciated his advice and Paul left my garage spotless! I highly recommend Precision Door Service!
- Linda Wheeler
Concord, MA
Great overall service! On time, with excellent products and very courteous and professional personnel make for a wonderful experience for the homeowner. Precision has serviced all three of my garage doors and installed new openers and I couldn't be happier. Thank you!
- James Richardson
Concord, MA
Paul was knowledgeable, pleasant, accommodating, and on time. A pleasure to do business with. I will recommend him and the company going forward. Salesman Tom was great too. Thanks for a job well done.
- Caroline Palma
Maynard, MA
Paul was professional, friendly and informative. He gave great tips on maintaining a "healthy" door. Thank you for the great service.
- Vicky Caburian
Hudson, MA
Professional service and repair done quickly, effectively and fairly. Highly recommend!
- Mike Willoughby
Lincoln, MA
Paul Osborne was excellent. On time, knowledgeable and courteous.
- Andrew Pickett
Needham Heights, MA
Easy appointment. The technician came not only on time, kept me in the loop of all he found. I asked for rebuilt including spring, roller and cables. He did a great job and completed the task very quickly.
- jeremy shia
Ashland, MA
The reviews for Paul were terrific and so I went with precision and he was exactly as advertised. He was professional, courteous and very knowledgeable!
- Chip Mechler
Acton, MA
Paul Osborne was great! Thank you!
- James Coker
Maynard, MA
Precision was great! They came on schedule, were both friendly and professional, and fixed my door in under an hour. I will be happy to call Precision again if I need them.
- Lois McDonald
Needham, MA
Paul was great! He was efficient, verry helpful, and easy to communicate with.
- Martha and Jeff Winokur
Wayland, MA
I still don’t have my new garage doors installed. I am very disappointed by your customer service, left messages with no reply. I very much appreciate an update since I already paid half the cost. Thank you
- Batia Shems
Hudson, MA
Prompt professional response to repair of my precision door
- SUSAN RABAUT
Wayland, MA
Paul Osborne was the ultimate professional. He explained the product clearly, completed the installation very efficiently, and had a friendly personality that instilled confidence. Thank you Paul.
- joan mc
Lexington, MA
Paul did an excellent job. He came here on time, and finished efficiently. I needed new springs, new rollers, etc. My garage door operates smoothly now.
- Joseph Callerame
Marlborough, MA
Again great service!! My condo was hit by lightning and knocked out my garage door opener. Not going to lie hated to have to repay for something just replaced in December but had to be done and I am always satisfied with your service!!! Paul provides the knowledge and is professional and personable.
- Ellen Demers
Bellingham, MA
The Service Repair person (Paul) was excellent, quick and very efficient. The Service Call charge (in my estimation) was excessive for what was completed.
- Ron Martel
Natick, MA
Today Paul serviced by garage door. He called before he arrived to give me his ETA. He was very good at diagnosing and fixing the problem. He gave me three different options of service, and he told me I didn't need to replace the motor. He completed the job quickly, and cleaned up after. I am so pleased I called Precision Door Service. I had been putting this off for weeks. I will not hesitate to recommend them to others.
- Linda Caplan
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Technicians: Paul Osborne
Grafton, MA
Fast and honest. Was extremely helpful and explained all issues to make informed decision.
- Danielle Donnellan
Stow, MA
Excellent professional service. Thanks.
- HQ
Watertown, MA
Paul Osborne was the service technician who repaired our door. He called promptly at 9:00 AM to let us know he would arrive 30minutes later. He was right on time and very professional. Paul worked quickly and efficiently to identify the issue and repair the door. I would recommend Precision Door Services to anyone who is looking for prompt, professional services.
- Wendi Mendoza
Concord, MA
Paul called to say he was running ahead of schedule and arrived a few minutes later. He was courteous, professional, and knowledgable. After some discussion about the state of our doors and the need for replacements in the near future, he replaced the broken springs on one door and did some maintenance on the other two doors. I anticipate that we will be calling on Paul to make the replacements before the summer is out. 5 Stars.
- Rob Mitchell
Very pleasant guy found our problem lickety split and dealt with it promptly. Moreover, he was pleasant and flexible. This is the kind of customer service which builds confidence!
- Rosalind Wright
Natick, MA
I am really happy with the service I received. One of my garage doors had a broken spring, that combined with 30 year old parts warranted some professional help. Paul from Precision was punctual and did a great job walking me through my options. He was able to complete all the work in a reasonable amount of time and everything was cleaned up afterwards. All around a great interaction, and I wouldn't hesitate to use them again in the future.
- Arthur Lagrone
Marlborough, MA
Paul could not have been more professional. He explained the repair as well as options and explained how we could upgrade our doors in the future. I am giving Precision Overhead Garage Door Service five stars. They are well deserved.
- Ted Sullivan
Milton, MA
We could not be happier with the service from Precision. This is the third time we have used them. The person who answered the phone was polite and respectful and I was very happy to be able to have same day service. Paul called ahead and told me when he would be arriving and arrived punctually. He explained clearly what needed to be done to repair the door and worked diligently while he was here. And even though it was late in the afternoon near dinner time, he even stayed to sync the garage door opener in my new car - and it took several tries to get it done. I would highly recommend your company.
- Mary Duggan
Natick, MA
Chose Precision off internet because it was local. Making a same day appointment was simple and the technician arrived when scheduled. The replacement spring was stocked in the van and the repair was completed efficiently. The technician was courteous and friendly. Very satisfied with service. Do not forget to use the on line coupons.
- James Cormier
Auburn, MA
Paul did a excellent job
- Michael Rackett
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Technicians: Paul Osborne
Acton, MA
Extremely dependable and trustworthy ! Paul fixed the garage door within minutes and found us the most efficient garage opener at a great price. He installed the opener as well as all the amazing features in an hour.
- Sarmila
License
MA License# 176747
I called a couple of companies when I called Precision I get an immediate & positive response from the receptionist she took down all the information I could provide about our problem with our garage door, she put me on hold for a couple of minutes came back asked me if I was going to be home, OF COURSE IT'S SNOWING, she told me a mechanic/technician would be calling in 45 - 60 minutes to let us know when he would be arriving. the technician called arrived with in the hour he had just completed a call near by. Paul, the technician was a real Pro surveyed the problem with me and my wife within the hour our door was fixed operating like brand new, smooth and quiet. we are totally satisfied - job well done
- Thomas Vittorioso