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Read what people are saying
about Precision Garage Door in:

Newton | Norwood Area, MA

Precision Garage Door of New England
has received 304 reviews, averaging 4.95 Stars:
1 2 3 4 5
Review:

Alex Delgrado replaced our garage door opener. He was superb, explained everything very clear, work fast, and did everything perfectly. Strongly recommended!

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

I needed two garage door openers. The Service man, Ron Lecours was professional, knowledgeable, and courteous. I would recommend Precision to anyone.

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Ron Lecours Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Management : Ron Lecours
Review:

Thank you very much to Alex. He's very proud of his company and work; and it shows. He provided great service in providing quotation and recommendations on the type of garage doors ideal for our house.

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Service Provided:
Install Garage Doors

Review:

We have used Precision for 9 years for our needs, which range from a simple connection of wires to replacing a complete system. They have been fair, timely and pleasant. Thank you for your consistency.

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Service Provided:
Garage Door Opener Repair

Review:

This is the second time I am using your services. Chris Young was my technician today. He came on time. He explained the work I needed done on my garage door. He gave me the cost for the repair work. He was both efficient and polite. My garage door is now working perfectly.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Ron (and trainee David) were terrific. Came right on time, telephoned beforehand, explained all of my options and did a great job.

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Ron Lecours Service Provided:
Garage Door Repair

Management : Ron Lecours
Review:

We love our new garage doors from Precision Door. The installer, Justin, was professional, friendly and meticulous. Really appreciated the fact that he cleaned up before he left. Also had them custom paint the doors to match our trim color. Tom promptly came right out after install and touched up nicks that occurred during transporting the doors to our house. When we called to arrange an appointment for an estimate, they were responsive, professional and on time. The only minor issue was that after the doors were ordered there were a couple of times it was hard to reach a live person and when we left messages (by email and voice) they weren't returned. But overall, very happy with the quality and timeliness of the product and installation.

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A Response from: Walt Arvin

Thanks for your review. We're happy that you "love your new garage doors." I am disappointed that we did not live up to our customer service promise. We are reviewing our process to see how we can improve.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Excellent service!

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Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Review:

Workmen arrived promptly at the beginning of the scheduled window. They were pleasant, courteous, thorough and quick. I couldn't have asked for more.

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Ron Lecours Service Provided:
Garage Door Opener Install

Product:
Springs

Management : Ron Lecours
Review:

Two days ago, my Overhead Garage Door of 20 years gave up and slammed down. Today, Christopher and Justin came to my home and provided me with the most superb customer service experience and workmanship I could have asked for. In fact, once I read the website I called your office and was able to have the door repaired after Christopher made sure that I knew what the problems were and the options available to me to fix the problems. I was enlightened by what I learned, and am confident that Christopher and Justin have restored my door to a safe, working condition that is better than it was when it was originally installed. True fact. They installed new neoprene rollers and brass pulleys with stainless steel cables. Made adjustments to insure the door is balanced and works smoothly and quietly. Applied silicone lubrication to all the moving parts and tightened all the bolts. Packed up and left my garage as they found it. I grew up in the 1950's when customers were valuable to the companies who served them and workers took pride in the work they did. That is the way things used to be. So imagine my delight when Christopher and Justin arrived and provided me with a job completed in a professional and well-thought out manner. Christopher obviously cares about the work he does and the customers he works with and it was a complete pleasure to have him here at my home. He explained and made sure I understood, answered questions and double-checked every aspect of the job to make sure all was as it should be before he and Justin left. Justin, who is in training, was equally courteous and professional in his approach to the work for which he is being trained. I cannot speak highly enough of both of these employees and can honestly say that I would not consider having ANYONE do ANYTHING on my garage doors unless it was Christopher and Justin and they were still working for Precision. So, 5 stars to an exceptional company and the people who work there in every capacity. You are outstanding. And I thank you all. Cordially, Susan from Dedham, MA

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Service Provided:
Garage Door Repair

Review:

Needed some lubrication and the sensor adjusted. The tech who is also a manager I think, believe his name is Ron, showed up early, was very nice, and very competent. Pricing is fair, and I got a bit of an education in Garage door maintenance and what to expect in the future.

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Ron Lecours Service Provided:
Garage Door Repair

Management : Ron Lecours
Review:

Quick, honest, competent.

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Ron Lecours Service Provided:
Garage Door Opener Repair

Management : Ron Lecours
Review:

Prompt, polite and excellent service.

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Ron Lecours Service Provided:
Garage Door Opener Repair

Management : Ron Lecours
Review:

Pleasant, reasonable and very fast.

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Service Provided:
Garage Door Repair

Review:

I called this morning and Ron came a few hours later. He was very professional and knowledgeable. He took care of all the problems I had with the garage doors. Very satisfied with the service and definitely recommend your service again. Five star.

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Ron Lecours Service Provided:
Garage Door Opener Repair

Management : Ron Lecours
Review:

Great service. Friendly and informative technician. Quick and professional. i highly recommend Gary. Great job. 5 stars!

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Service Provided:
Garage Door Repair

Review:

Gary dud a great job and was very friendly and helpful when I asked questions

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Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

Review:

I am very happy with the total replacement of the garage doors. The project went as was planned. I have had great comments from friends and neighbors. I enjoyed working with the staff of Precision Doors. A special thanks to Tom, Sharon, Ray and Chris.

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Service Provided:
Install Garage Doors

Review:

Precision did a great job repairing our garage door on the track. The Technician was very professional - fixed our door without adding unnecessary parts and finished in about 20 minutes.

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Service Provided:
Garage Door Repair

Review:

so far, so good. It is too soon for me to give a review as I want to use it for a period of time to get used to it. I am sure it will be just fine.

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Lou came out and fixed our issue and also gave some tips on maintenance great job

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Service Provided:
Garage Door Opener Repair

Review:

Gary was very nice to deal with. Look forward to him doing the work in a few days.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Gary was great! I drove through my garage door, totally destroying it and I needed lots of help narrowing down all the choices and options for a replacement. He did that well for me. And then, after i'd ordered and he'd left, he heard that we were going to get lots of snow tomorrow. He drove back to my house and installed a tarp he got to cover the opening. It was very much appreciated. Phil

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

I was able to set up an appointment via a live chat at 5:30 in the morning! Lou arrived early! So professional and kind. He was efficient, informative, and helpful. What seemed like such a nightmare the night and had me so anxious was put at ease the next day--in less than 24 hours the problem was solved. I would highly recommend this professional and thorough company. Thanks Lou and Precision!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Lou arrived at my home even earlier than expected and was able to diagnose and fix my problem within minutes. He was honest, professional, friendly and thorough. My "repair" actually turned out to be a radio frequency issue with a replaced light bulb in the motor. Who would have guessed? We replaced the curly light bulb with an old style one and my doors open and shut just fine. He really knew his stuff. I would absolutely recommend this company and would call them again if I needed repair or was replacing my doors.

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Service Provided:
Garage Door Opener Repair

Review:

I would highly recommend Precision Doors. The technician Ron had a great attitude and did not give up trying to resolve the issue. I have a detached garage and all remotes or key would not open the garage. Ron had to take out a window in the back of the garage and climb through to get into the garage to open the door to diagnose the issue. He was very patient and had a great sense of humor about the situation as one of my neighbors got concerned. Ron and I were able to assure my neighbor all was well. Thank you Ron for not giving up.

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Ron Lecours Service Provided:
Garage Door Opener Repair

Management : Ron Lecours
Review:

Conveniently located near my home. Very knowledgeable tec. Very clear info about problem and clearly stated my options.

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Ron Lecours Service Provided:
Garage Door Repair

Management : Ron Lecours
Review:

Ron Lecours showed up right on time, was extremely personable, knowledgeable and professional. He quickly diagnosed the issue, presented service options and promptly repaired the door. Ron did an excellent job with the repair and from initial contact through job completion, my experience with Precision was hassle-free. I would definitely use them again!

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Ron Lecours Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Management : Ron Lecours
Review:

The technician, did an awesome job. He was efficient, professional and friendly.

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Ron Lecours Service Provided:
Garage Door Repair

Product:
Springs

Management : Ron Lecours
Review:

My garage door opener stopped working today, and Precision was able to support me same day. The technician Ron Lecours was excellent. He quickly and efficiently changed my garage door opener and he didn't seem to mind my asking questions while he worked.

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Ron Lecours Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

Management : Ron Lecours
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License

MA License
# 176747