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Good morning Walt, Today, I met Mike Maghakian from your company. I want you to know that he is excellent. He first called me to confirm our appointment. His personality on the phone and his knowledge of your industry is great! He explained the different options available to me with regards to the repair. He explained WHY my door was broken, and what is needed to fix it. Once compete, he showed me how SMOOTH the door now operates. I am a very happy customer and would be more than willing to let others know. I was also pleased with your customer service. Yesterday I spoke to a lady named Blue, she was great. Today, I called and spoke to Michelle, and she was able to get me a technician within hours, to me that is extraordinary service! Thank you again Walt. You have a great team working with and for you! Sincerely, Rick Driscoll 603-845-7479 - cell

- Rick Driscoll