Garage Door Repair, Openers & New Garage Doors Reviews in New England (Page 26)

Repairman Christopher arrived on time, did a great job, and was very friendly.

- Nurit Liebernam

Great communication, prompt service, service guy(Paul) was knowledgeable, friendly, helpful and did a great job. Completely satisfied.

- Jack S.

Quality work and am very satisfied with the doors. Only complaint was that the fitting for the doors was originally measured in correctly causing a delay in installation and required an adjustment of our schedule to accommodate the revisit.

- Charles Cook

Paul was knowledgable, polite , and punctual.

- Kay Stein

Paul was on time and did a great job. He clearly explained the problems with our aging garage door, then fixed the most pressing problems effectively. Now the garage door works perfectly. The cost of the repairs met the estimate. We will use Precision when we buy a new garage door in the coming years!

- Mike Garon

Chris was excellent, he went above and beyond to fix the problem and fixed another problem which I was unaware of. He was professional and courteous. I got to hear about his pig which I thought was fantastic!

- Sharlet Ramsland

I've used Precision in the past. The technicians are efficient, friendly and helpful. They explain the repairs needed and the charges associated.

- Karen Potenza

Alex did a great job repairing our garage door opener. He was on time, friendly, and got the job done quickly. Great service!

- Darcy Johnson

Chris was the best! On time, quick diagnosis, clearly explained the estimate, and was done in under an hour.

- Alexis Meneely

Paul arrived at my Braintree location and assessed the state of my heavy, old wooden door and its broken spring. The panels were rotting out and I knew it was time to bite the bullet and replace the door. Paul was personable, efficient, and thorough as he measured the door and showed me the style options. He didn't try to upsell me on something I did not need such as a higher insulated door value (for a freestanding garage). We figured out the best system for me to get so there would never be a situation of me being locked out of the garage. He gave me an accurate estimate as to when I could expect delivery of the door and installation. Robin from the office called me and booked my installation time. The day of the installation, Rob Augusta came and took away the dead door after he had installed the new one and its mechanisms. Rob was cordial and worked carefully and efficiently. My only complaint is that he did not copy down my serial number information for my warranty registration. I need to get up on a ladder inside the garage and get that information myself before I can register my purchase for warranty. That is a very small hiccup in what was a very highly satisfying experience with Precision Door. Sharon in billing was also easy to deal with. My installation was a month ago and I just passed on Rob Augusta's business card to a former neighbor. I only hope the product is as good as the customer service.

- J.M.

Chris was on time and a real Pro. He answered all my questions and concerns while providing the service that I need. I'll be doing business in the future and would highly recommend Precision. Thanks John S. Hopkinton

- John Sullivan

Great job done & friendly service!

- Rebecca Millette

Great service by Chris! He came on time and fixed the problem quickly. Very pleasant to deal with.

- Neal Fallis

Christopher was great! He did good work, was on time, and was very friendly. 5 stars. I would definitely use your company again.

- Jill Christensen

Great job. Technician arrived on time as promised. Figured out issue and repaired door. Made some recommendations as well. Chris was great. Five stars. Highly recommend!

- Gail Wolfe

Alex did a great job fixing the problem , he was very helpful and explained why and what we needed to do for future maintenance

- Kathryn & john D'agata

My garage door opener (over 10 years old) failed over the holiday weekend, I searched for the manufacturer and found Precision's site and gave them a call. Alex came out and explained the problem and provided me with different options. We agreed to replace the opener with a new system as well as the rollers based on the Alex's recommendations. The new opener was installed very quickly and with the new rollers is so much quieter than what I had. At some point in the future I will need to replace the door and will be calling Precision for that.

- Sandeep Patel

Great job. My only concern is that it was very difficult to communicate with your company. I was trying to return your call and all I kept getting was a message telling me to leave a message. Very frustrating because I couldn't get someone to return my call. I was almost ready to give up when my call was finally returned. That small attention to detail could have cost you a customer.

- James Dalton

Very prompt, courteous, and professional service.

- Eric Levin

My husband Kevin and I were very pleased with your service, it was exceptional in the sense of the initial phone call, how fast were were able to get a technician here to do the work, and the manner in which the work was done.Our technician was Paul Osbourne, he was knowledgeable explained everything to us. Would recommend your company.

- Kevin Masterson

Gentleman was very nice. Waiting to hear outcome

- Kathy Brophy

Christopher was early! Unheard of! Was very knowledgeable and provided additional info. Reasonable quote and had the door color I wanted .

- Eric Allen

Chris was professional, laid out all the things he was going to do ahead of the work, then delivered as promised. Both of my garage doors had mechanical problems, as well as one of the motors needed to be replaced and he had it all done in a matter of a couple of hours. Thanks!!

- Stefan Hudzikiewicz

You were recommended to me by my family in NJ! Paul arrived here on time, was friendly and the job was done quickly and efficiently.

- Sally White

We needed a spring replaced. Not only did Chris do a superb job, he was efficient, fast, professional and knew his stuff. He did a complete and outstanding job. Not only did he call and arrive on time, he arrived a day earlier then scheduled! Very very happy with Precision and Chris. We will not have to look anywhere else in the future. We will just call Precision again.

- Jerry Nunziato

VERY HAPPY WITH THE INSTALLER YOU SENT,VERY GOOD JOB AND I DONT ALWAYS SAY THAT,HE SHOWED ME HOW IT ALL WORKED.

- David Charbonneau

Just got a quote so far. Quick, knowledgeable, thorough, only selling me what I need, and a good price.

- Nicole Sheehan

Paul came out on a Saturday morning and replaced the door cables. Great Service!!!!

- Steven Hurley

Very happy with the service. tech did a great job, would recommend this company.

- Douglas Jackson

Ontime arrival, honest conversation and no frills work right away. Very impressed with workmanship and also the energy Chris had from the time he came in and completed the repair. Made it look easy too. I sure thought I would be in for 'need a new door' comment and $600 quote as was told by some other local repair service, but, Chris fixed the issue with no extras.

- LC - Boylston MA