Garage Door Repair, Openers & New Garage Doors Reviews in New England (Page 31)

This is the second time I am using your services. Chris Young was my technician today. He came on time. He explained the work I needed done on my garage door. He gave me the cost for the repair work. He was both efficient and polite. My garage door is now working perfectly.

- Gale Osgerby

I want to say the people at Precision were great. We are very happy with the new garage door and everything that went into installing and using it. We needed an entire new set up and they made it painless. Ron was great. There was no pressure. Would definitely recommend Precision to anyone looking to to have anything done on their garage door.

- Joseph Audet

Ron (and trainee David) were terrific. Came right on time, telephoned beforehand, explained all of my options and did a great job.

- Marc Kantrowitz

Came when expected...courteous and fixed the problem quickly...explained how it all works and gave me some tips for future assessment of what is wrong...100% satisfied

- Diane Scott

We love our new garage doors from Precision Door. The installer, Justin, was professional, friendly and meticulous. Really appreciated the fact that he cleaned up before he left. Also had them custom paint the doors to match our trim color. Tom promptly came right out after install and touched up nicks that occurred during transporting the doors to our house. When we called to arrange an appointment for an estimate, they were responsive, professional and on time. The only minor issue was that after the doors were ordered there were a couple of times it was hard to reach a live person and when we left messages (by email and voice) they weren't returned. But overall, very happy with the quality and timeliness of the product and installation.

- K. G.

Thanks for your review. We're happy that you "love your new garage doors." I am disappointed that we did not live up to our customer service promise. We are reviewing our process to see how we can improve.

Brother recommended your company. Alex called and asked if he could come early. He was polite, efficient, explained what needed to be done. It was done quickly and is working beautifully. Thank you. Steve and Jan Fay

- Steven Fay

Excellent service!

- Gail Pressberg

Extremely satisfied with the professional conduct and quick repair. Actually came early for the appointment.

- Norman Brunelle

Workmen arrived promptly at the beginning of the scheduled window. They were pleasant, courteous, thorough and quick. I couldn't have asked for more.

- Seth Emmer

They honored their warranty!!! Wow. I was not even home when Chris arrived and did the job correctly. The track needed to be re-installed and he did an excellent job. Thank You Chris Young. M. Kavoosi

- Matt Kavoosi

The technicians arrived on time and did a great job finding the issues. They presented the various options for repair and completed the work in a very quick time. I would highly recommend them.

- Jacob Bryce

One of the springs broke on my door and I found Precision on the internet. One call and I had a technician , Christopher, at my house by 1pm. He not only fixed the problem but also went the extra step to straighten the runner and tighten down the entire unit. The door is so quiet opening and closing now. Highly recommend Precision and Christopher. Thank you for the service !!!!

- Charlie Lynch

Two days ago, my Overhead Garage Door of 20 years gave up and slammed down. Today, Christopher and Justin came to my home and provided me with the most superb customer service experience and workmanship I could have asked for. In fact, once I read the website I called your office and was able to have the door repaired after Christopher made sure that I knew what the problems were and the options available to me to fix the problems. I was enlightened by what I learned, and am confident that Christopher and Justin have restored my door to a safe, working condition that is better than it was when it was originally installed. True fact. They installed new neoprene rollers and brass pulleys with stainless steel cables. Made adjustments to insure the door is balanced and works smoothly and quietly. Applied silicone lubrication to all the moving parts and tightened all the bolts. Packed up and left my garage as they found it. I grew up in the 1950's when customers were valuable to the companies who served them and workers took pride in the work they did. That is the way things used to be. So imagine my delight when Christopher and Justin arrived and provided me with a job completed in a professional and well-thought out manner. Christopher obviously cares about the work he does and the customers he works with and it was a complete pleasure to have him here at my home. He explained and made sure I understood, answered questions and double-checked every aspect of the job to make sure all was as it should be before he and Justin left. Justin, who is in training, was equally courteous and professional in his approach to the work for which he is being trained. I cannot speak highly enough of both of these employees and can honestly say that I would not consider having ANYONE do ANYTHING on my garage doors unless it was Christopher and Justin and they were still working for Precision. So, 5 stars to an exceptional company and the people who work there in every capacity. You are outstanding. And I thank you all. Cordially, Susan from Dedham, MA

- Susan Greeley

Needed some lubrication and the sensor adjusted. The tech who is also a manager I think, believe his name is Ron, showed up early, was very nice, and very competent. Pricing is fair, and I got a bit of an education in Garage door maintenance and what to expect in the future.

- Seth Rosenthal

To their credit, the company has been quick to respond to warranty issues, many months after original installation.

- Michael Agri

My garage door sensors were not operating properly. Therefore, the wall button had to be held down to close the door. Chris Young arrived right on schedule and performed a quick, efficient and high quality repair with a new safety cable for the springs, lubrication and a new set of sensor eyes for a fair price.

- Terry Langton

It was a pleasure to do business with you. It was fast, convenient and i would rate it 5.

- Arlene Delaney

Outstanding service! Chris arrived exactly on time (although he was coming from the other end of the state), on a weekend, 24 hours after my call. He neatly repaired my garage door with an inconspicuous brace; I had expected to need a complete new door. While he was here he fixed a malfunctioning door opener on my other garage door. I'm your customer for life.

- Warren Pinches

Great experience, from the prompt arrival of the technician (Chris Young), the expert advice and thorough analysis of our garage door problems, as well as his efficient repairs. We highly recommend Precision and will continue to rely on them for future maintenance and repairs. Thanks, Mary Hoban, Bolton, MA

- Mary Hoban

Excellent service as always! thanks for your knowledgeable and professional technician Alex my garage door is moving super smooth. Not only do you guys do a great job repairing the system but you also explained everything to me so I understood everything that is involved. I have been using you guys for almost 7 years and will continue too! thanks Again! Adam Halem

- Heather & adam Halem

My older garage door was not working at all. Plus, it was a safety issue. Ron came out today on time and fixed the problems. He replaced two springs and reattached a very important wire! Ron was competent, polite and professional. We were all very pleased. I give him and the company five stars.

- June Diffenbach

Responsive, friendly and knowledgable staff.

- Andre Gorgenyi

The technician Chris, was professional and efficient. He explained what was wrong and corrected it. He arrived early and got right to work.

- Geri Noonan

Great service, very fast. Ron was very informative, and quick. He even called me when he was available to head over and start. I would recommend using this company and their services.

- Frank Morey

Everyone was great, from the staff who answer the phones to the tech, Alex. Alex was a pro! He did a great job and had excellent customer service skills. He was prompt, thorough, answered any questions we had and was super nice to boot! I wouldn't hesitate to recommend you guys or call if we have any issues in the future. Thank you!

- Ellen Podolsky

Quick, honest, competent.

- Henry Abraham

One of my garage door springs broke and I needed service but I did not have a repair service, so I did a web search. I wanted someone local to my home, and I chose Precision.The gave me an appointment for the next day, and they even called that morning to let me know they had a cancellation and did I want an earlier time? I accepted and they arrived on time. The repair was done within half an hour and the technician couldn't have been nicer. I would use Precision again in the future

- Karen Thornquist

Chris was here yesterday and did a wonderful job. He was on time, professional, and was able to fix our garage door without us having to buy any parts. We would definitely use Precision Garage Door service again and we will be recommending them to our friends.

- Edward Klein

Excellent service! Ron was super nice and fixed the garage doors in no time. Highly recommend!!

- Nadia LeBlanc

Very impressed with Ron's knowledge,cheerful, informative. I wasn't expecting a great experience. Boy was I wrong. They made the appt. on Sunday! Showed up on time Monday. Did great reasonably priced work!

- Dahn Cohen