Garage Door Repair, Openers & New Garage Doors Reviews in New England (Page 20)

% STARS: Tom completed the job with professionalism and reviewed everything that needed to be done to keep my garage door working properly for many year to come.

- Bruce Bennett

Professional and courteous. Reviewed all viable solutions to help us make our decision with confidence. Thank you. We will recommend to our neighbors.

- Charles Hopping

Service Tech, Paul, not only showed up well within the appointment timeframe, but actually called ahead when he was able to provide an exact arrival time. This is a rare and much appreciated additional service. Paul was friendly and explained everything he was doing along with helpful hints for routine service I can provide on my own. I highly recommend Precision and will continue to use them as my primary source of garage door / opener service and replacement.

- Greg Shannon

Very slick, impressive customer service. Call-handling and communication by technician as to show-up time were first-rate. Onsite, very competent, efficient and effective. As a consumer, I personally feel that customer service, from any provider, is typically inferior. These folks are a glaring exception. Somebody is clearly "minding the store." They will be my clear choice whenever I have a door issue in the future.

- Ray Gagnon

Great service

- Jan Pararas

Barry was very helpful. If possible, would you send me a copy of the instruction manual for programming the control panel. Thank you John Skillman

- John Skillman

Precision Overhead Door Service is my first choice for all the mall's needs when it comes to responsiveness, quality, and professional workmanship.

- Joe Hassellmann

I needed to get my garage door opener replaced. The technician showed up right at 8am. Had everything done in about 90 minutes. He reviewed all the features of the opener, keypad and remotes and was gone before 10am. Very efficient, very knowledgeable, very polite! Couldn't ask for better service!

- Brian Jowder

Rob our installer was great! We are VERY satisfied with the new door, the way it looks and works.

- Timothy and Barbara Logan

Mike T responded after we called for a broken garage door. He arrived on time, diagnosed issue, explained everything, then fixed the issue. He also explained other potential issues and helped me sync it to my car. Much appreciated. I would absolutely recommend.

- Seth Newman

Second time I have used Precision Door. Reliable,honest, dependable. What more could you ask for. Thanks

- Elinor Rowe

We were more than well pleased. He was knowledgeable and professional.

- Joseph Bikowski

Tech Brian arrived early, explained problem and repaired very quickly.

- Janet Speller

Mike was great! He showed up exactly the time he said he would. Very quick and efficient.

- Elizabeth Dimarco

Same day service, and the tech arrived early. He had my issue fixed promptly, and when I asked him if he could check the other two garage doors he already had done it as well as lubricated them. I would absolutely call Precision again for any garage door related issues. They were great.

- John Garabedian

Our garage door is quite old. With the cold weather that we have had there has been several problems with our garage door. These problems were quickly identified and fixed. It was a very pleasant experience working with your crew - certainly an A+ rating.

- Andrew Jackson

Excellent service, very knowledgable - came same day. Have had different service in the past with repeated problems.

- Gretchen Kind

Service technician assessed my situation, made a recommendation, walked me through a multi-page glossy brochure showing a variety of door styles, and once I made a decision, took measurements and gave me a firm quote. He also pointed out that one model was at a bargain price this month and would rise in price in 2018. (The fellow who came to my house was Barry Williams -- confident and convincing.) The next day, Precision called me to double-check the components of my order, get a deposit, and agree on an installation date. They gave me a reminder call the day before installation, which was an incentive for me to clean out the garage of all those items I had stored there because one day I might need them. I was fortunate to have their best installation team -- Rob and Orlando. They were a real pleasure to work with, even placing door handles to match my height and reach to enable me to open and close the door in the event of power failure. They also showed me how to maintain the door mechanism in future years. And they cleaned up afterward! An all-around professional company, with a motivated staff.

- Richard Glantz

Extremely happy with my service. My technician came an hour early and he was very nice and professional. He also linked my garage door with my car. All around awesome experience. Thank you!

- Ryan Goldney

Good job!! well done !!

- Faina Vaisman

Great service, great communication, great price and very friendly employees, not much more you can ask for

- Patrick Kelley

I am thrilled with the service I received from Precision Door. On November 22nd, our automatic garage door that was original with the condo (built in 1996) died. We called Precision (and a few other places) and they were the only ones who could come out the Tuesday after Thanksgiving. The door itself came in three weeks later, and installation was scheduled for January 4th. If you're from New England, you know that we just had a enormous nor'easter that was projected to drop 12"-16" on us starting the morning of January 4th. We were told it was up to our technician if he feels comfortable or not coming to install in the morning with bad weather. Our tech, Rob, showed up at 6:45am so he could have enough time to get the door installed before the storm intensified. He finished installation around 9:00am when we already had a few inches on the ground. I am so very thankful to Rob for doing this and truly going above and beyond. If he couldn't, Precision was going to push installation out another week, but we were lucky enough to have a phenomenal technician assigned to our case. Thank you Rob!!! Gave 4 starts instead of 5 because it did take a month and a half to get the new door which seemed like a long time. There were certainly ways they could've expedited, but chose not too. (for example, they wait 2ish weeks for the door to come in, THEN they schedule the installation. They should schedule installation when they order the door, in my opinion).

- Christine Tardif

Came when they said they would. Called me first to confirm if the time I booked was still convenient. Did the job quickly and professionally and get this the picked up and cleaned the garage floor area where they worked.

- Michael McGoldrick

Mike was Terrific! He called to let me know when he would be at my home. He explained everything & was very professional. I highly recommend Mike. The only issue was I had to wait 7 days for an appointment.

- Maura Cousar

Thanks for your business and review. We apologize about the delays in our schedule. The extremely cold weather has impacted the demand beyond normal peak. We are working as hard as we can to work through the schedule as quickly as possible. Thank you for your patience.

I was looking for a garage door repair company and I read Precisions review for my area on the web. They were on time, friendly and very efficient repair time was about 45 minutes and there was no pressure to do more than what needed I will definitely use them on the future.

- Mark Tobin

Simply outstanding. In about 80 minutes, the garage door opener was complete repaired and the springs and bearings for the door replaced - all with in 15 degree weather. I'm impressed.

- Doug Ellis

Dealing with this company has been nothing but pleasure. The techs are knowledgeable, prompt and extremely polite. Precision garage has provided me with worry-free and real high quality products and I couldn't be more thankful.

- Farzad Hagayegi

When our garage door opener stopped working, I started calling random numbers for a repair and the quickest appointment I could get was two and a half weeks later. I kept trying and landed on Precision and saw the excellent reviews. I called and did, indeed, speak to a human who was able to get me an appointment in two days. She sent me an email confirmation of the appointment, named the repairman, and sent a photo for recognition purposes. This a very reassuring touch. The repairman, Barry, called an hour ahead of time and said he could come an hour sooner, if that was acceptable. I was delighted! He arrived, assessed the problem and immediately knew we needed a new sprocket. As advertised, the replacement part was stocked in his truck. Within a half hour the opener was not only working, but working more smoothly than it has in years. Barry was polite, efficient, and obviously knowledgeable. I am extremely pleased with his work and with Precision.

- Linda Desjardins

My technician worked in freezing weather to install my new garage motor. He patiently explained my options. He was efficient and polite. He cleaned up before he left.

- Gale Osgerby

Great Job. Efficient and knowledgeable.

- Steve Males